Professional Experience

Instructional Design Consultant

2021 - Present

Instructional Design Contractor

Coast Community College District and Rancho Santiago Community College District

Project: Virtual Marketing Internship (Summer and Fall 2021; Spring 2022)

Responsibilities:

2020-2021

Instructional Design Contractor

Santa Clarita Community College District

Projects include:

ICAN: Infection Control for All Now – Hospitality Workforce Training
ICAN: Infection Control for All Now – Education Workforce Training
ICAN: Infection Control for All Now – Recreational Sports and Events Workforce Training
4 Faculty – New Faculty Training

Responsibilities:

2020

Instructional Design Contractor

Humboldt Area Foundation

Transformed NorCAN’s Grant Writing Fundamentals workshop content and presentation to create a more effective adult learning experience
Modified the workshop format from a one-day face-to-face format to an online synchronous format leveraging Zoom videoconferencing software
Developed engaging activities for the virtual environment
Structured content and workshop pacing
Created a Facilitator’s Guide

2021 - Present

California State University, San Marcos

Provide instructional design consultation and services to faculty, staff, students, and external stakeholders
Consult with faculty and staff to assess, select, and integrate a variety of learning technologies in online and classroom curricula
Utilize CSU’s Quality Learning & Teaching (QLT) rubric to evaluate online course standards
Recommend best practices for designing and facilitating online instruction across a variety of disciplines
Apply Universal Design for Learning Principles to promote culturally relevant and inclusive teaching practices
Design and facilitate faculty development training in a variety of formats including face-to-face, blended, synchronous, and asynchronous online environments
Assist faculty and staff with creating multimedia elements using a variety of digital technologies
Ensure course materials, activities and resources are appropriately aligned with assignment, course, and departmental outcomes
Assist faculty and staff with creating and incorporating accessibility compliant course materials
Create customized course templates, resources, and multimedia assets
Coordinate and execute faculty development programs and events
Investigate usability and direct user testing in developing more complex interactive eLearning experiences
Utilize learning analytics to track student progress and inform course redesign efforts
Attend industry-related conferences, webinars, and training for professional development

2014 - 2020

Humboldt State University, Center for Teaching & Learning

Provided instructional design consultation and services to faculty, staff, students, and other stakeholders
Lead instructional designer on Institutional Assessment Using Canvas Outcomes project with Vice Provost’s Office, Office of Institutional Effectiveness, and Center for Teaching & Learning. Provided LMS expertise, recommendations for business process implementation, and executing technology and training
Responded to general faculty and student inquiries and requests for assistance
Designed and developed online course templates utilizing pedagogical and andragogical principles and best practices
Worked collaboratively with faculty and staff to create or transform existing face-to-face courses to online or hybrid formats
Assessed, selected, and incorporated a variety of learning technologies in online and classroom curricula, including open educational resources
Reviewed, analyzed and developed ADA compliant course materials and resources
Created interactive multimedia elements using a variety of digital technologies
Ensured course materials, activities and resources are appropriately aligned with assignment, course, and departmental outcomes
Applied quality assurance rubrics to promote best practices for teaching and learning
Utilized learning analytics to track student progress and inform course redesign efforts
Designed, developed, and facilitated faculty development courses in a variety of formats including face-to-face, online, and blended environments

Humboldt State University, College of Extended Education & Global Engagement.

Provided leadership and supervision to registration staff and student assistants
Developed and monitored operational procedures
Liaised with other university departments in the development and implementation of departmental procedures, including the Office of the Registrar, the Office of Admissions, Student Financial Services, Financial Aid Office, Information Technology Services, and academic departments
Prepared a variety of reports, for internal and external use, including tracking course/program enrollments
Responsible for course scheduling, registration, cashiering, and reporting functions
Processed and reviewed grades and grade changes, verified enrollments and responded to student inquiries and petitions
Created course sections and scheduled facilities for various programs
Coordinated registration activities for special groups or programs, including conferences, international students, and adult learners
Ensured compliance and conformity with university and system-wide policies
Developed business implementation processes and executed the utilization of Nolij software to digitize document retention and preservation resulting in the elimination of paper records storage

National University, Carlsbad & Rancho Bernardo Learning Centers

Provided leadership and supervision to a multidisciplinary team, including staff from admissions, financial aid, student accounts, and credential departments
Aligned resources, practices, and procedures with strategic priorities
Coordinated, executed, and evaluated enrollment enhancement activities, including outreach and marketing events
Developed, implemented, and assessed retention strategies
Guided staff through daily operations, routine and special projects
Collaborated with faculty to promote programs, develop student service practices, and provide support to non-traditional students in online, blended, and face-to-face learning environments
Responsible for staff recruitment and training
Developed and monitored campus operational procedures
Monitored and controlled budgets
Ensured compliance with university policies and procedures
Responded to inquiries and complaints from prospective and current students
Cultivated and maintained internal and external partnerships and networks
Consistently met and exceeded enrollment and retention goals
Hosted the 2009 WASC visiting committee: curated and provided requested documentation; coordinated onsite activities, interviews, and observations with students, staff, and faculty
Increased enrollment and retention by establishing offsite community partnerships

National University, Carlsbad Learning Center

Provided admissions, academic, and career advisement to students in online and traditional learning environments
Delivered exceptional support service to students enrolled in associate, bachelor, master, and certificate programs
Assisted students with navigating college fundamentals including academic, financial, and student services
Coached students to cultivate skills, behaviors, and attitudes vital to academic and personal success
Maintained a solid comprehension of all university programs, policies, and procedures
Processed and maintained student records
Developed and participated in outreach events

Professional Experience: CV